Investing in a system like PurGo is just the beginning. To truly maximise its value, it’s important to take full advantage of its features and continuously refine how it’s used in daily operations. Whether you’re looking to improve efficiency, reduce costs, or streamline processes, there are always ways to optimise your system. By making a few key adjustments and ensuring your team is fully equipped, you can make the most out of PurGo and get the best results for your business.
Train Your Team Regularly
Your business evolves, and so should your team’s knowledge of PurGo. One of the biggest mistakes companies make is assuming that initial training is enough. Over time, new features are introduced, staff roles change, and bad habits can creep in. Regular refresher training keeps everyone up to speed and ensures you’re using the latest tools and functionalities designed to make your job easier.
PurGo’s training options include on-site sessions, virtual masterclasses, and customised workshops tailored to your business needs. Keeping your team trained not only improves efficiency but also boosts confidence in using the system.
Customise Your Dashboards for Faster Insights
One of PurGo’s biggest strengths is its configurable dashboards, but many users don’t take full advantage of them. If you’re still digging through reports or navigating multiple screens to find key information, it’s time to rethink your setup.
Take the time to customise your dashboard to display the most relevant data at a glance. Whether it’s live operational updates, KPI tracking, or margin reporting, having the right information in front of you makes decision-making quicker and more informed.
Make Use of Live Exception Reporting
In waste management, unexpected issues can cost you time and money. That’s why live exception reporting is such a valuable tool. If you’re not actively using this feature, you’re missing an opportunity to catch problems before they escalate.
Live exception reporting allows you to flag issues such as missed collections, vehicle defects, or incorrect weighbridge data in real-time. Instead of finding out about problems at the end of the day, you can address them as they happen, reducing operational delays and improving customer service.
Automate What You Can
Manual processes slow down operations, increase the risk of errors, and take up valuable staff time. PurGo offers a range of automation tools to help you cut down on repetitive tasks and improve efficiency.
- Automated Billing: If you’re still manually processing invoices, switch to PurGo’s live billing system, which integrates seamlessly with your financial software.
- Customer Portal: Let your customers access their invoices, duty of care documents, and service history themselves instead of calling your team for updates.
Every process you automate is one less task for your team to worry about.
Use Data to Drive Business Decisions
PurGo isn’t just a system for managing daily operations—it’s a powerful data tool. The more you use it, the more insights you gain into your business.
Are certain customers consistently unprofitable? Are some routes costing you more than they should? Are vehicle breakdowns happening more often than expected? The answers are all in PurGo’s KPI and margin reporting features. Instead of making decisions based on assumptions, use real-time data to drive improvements.
Keep Your System Clean and Up to Date
Like any software, PurGo works best when it’s well-maintained. Over time, outdated records, duplicate entries, and incorrect data can slow down your system and make reporting less accurate.
A regular system health check can help you clear out unnecessary data, ensure records are accurate, and improve overall performance.
Get Support When You Need It
Even the best systems occasionally need troubleshooting or fine-tuning. If something isn’t working as expected, don’t hesitate to reach out to support. We have an in-house UK-based support team ready to help with any issues or queries you may have.
Additionally, if you feel your system could be working better for your business, let us know. We take customer feedback seriously and continuously evolve PurGo to meet the real-world needs of waste management professionals.
PurGo was designed to make your operations more efficient, more profitable, and easier to manage. By taking full advantage of its features, keeping your team trained, and using data-driven insights, you can ensure you’re getting the most out of your system. At VWS, we’re here to support you every step of the way.